Last Updated: 2 October 2026
Nutrioxel (“Nutrioxel”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you provide when using our website.
This Privacy Policy explains what information we may collect, how we use it, how we protect it and the choices available to you.
1. Information We Collect
When you use our website or place an order, we may collect information such as:
- Name
- Mobile number
- Email address
- Billing address
- Shipping address
- Order details
- Payment-related information
- Account information
- Customer support communications
- Information submitted through contact forms
- Website usage information
- Device/browser information
- IP address
- Cookies and similar technologies
We only request information that is reasonably necessary for providing our services, processing orders, supporting customers and operating our website.
2. How We Use Your Information
We may use your information to:
- Process and deliver orders
- Confirm orders and payments
- Provide customer support
- Respond to enquiries
- Process returns, replacements and refunds
- Send order-related communications
- Improve our website and services
- Maintain website security
- Prevent fraudulent or unauthorized activity
- Understand website usage
- Send promotional communications where permitted and where applicable
3. Payment Information
Payments may be processed through third-party payment service providers.
Nutrioxel does not intend to store complete debit-card, credit-card or banking credentials on its own systems.
Payment information is processed by the relevant payment provider according to its applicable terms and privacy practices.
4. Cookies
Our website may use cookies and similar technologies to:
- Keep the website functioning
- Remember preferences
- Understand website traffic
- Improve website performance
- Support analytics
- Support marketing and advertising activities where applicable
You may be able to manage cookies through your browser settings.
5. Third-Party Services
We may use third-party service providers for services such as:
- Payment processing
- Shipping and logistics
- Website hosting
- Analytics
- Customer communication
- Marketing and advertising
- Fraud prevention
These providers may process information necessary to provide their services.
6. Data Security
We take reasonable measures to protect personal information against unauthorized access, misuse, alteration or disclosure.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
7. Data Retention
We retain personal information for as long as reasonably necessary for the purposes for which it was collected, including fulfilling orders, maintaining business records, resolving disputes and complying with applicable legal requirements.
8. Marketing Communications
Where applicable, we may send promotional communications about products, offers or updates.
You may request to stop receiving promotional communications by using the unsubscribe option where provided or by contacting us.
9. Children’s Privacy
Our website is not intended to knowingly collect personal information from children without appropriate authorization.
10. Changes to This Policy
We may update this Privacy Policy from time to time.
The updated version will be published on this page with the revised date.
11. Contact Us
For privacy-related questions:
Nutrioxel
Email: nutrioxel@gmail.com